These contacts provide a range of services for parents, such as accident prevention, breastfeeding support services and childcare.

Accident prevention and safety

British Red Cross Society (Scottish region)
Provides a range of caring and first-aid services and courses.
Tel: 0141 891 4000

Child Accident Prevention Trust (CAPT)
Offers help and advice to parents on the prevention of childhood accidents.
Tel: 020 7608 3828

Health and Safety Executive
Information on how to use gas appliances and equipment safely and what to do in an emergency.
Gas safety: 0800 300 363
Smell gas?: 0800 111 999

Road Safety Scotland 
Provides advice and guidance for road users, with remit to develop and coordinate Scotland-wide road safety initiatives and campaigns. 
Tel: 0131 244 6133

The Royal Society for the Prevention of Accidents (RoSPA)
Child Safety Scotland
Information and advice on the prevention of accidents of all kinds.
Tel: 0131 449 9379

St Andrew’s First Aid
Provides training in first aid and related subjects.
Tel: 0300 4 666 999

Scottish Fire and Rescue Service
Tel: 0141 646 4501
In an emergency call 999

Additional health needs

Children's Health (Scotland)
Informing, promoting and campaigning on behalf of the needs of all sick children and young people within our healthcare system.

Allergy UK
A leading national charity dedicated to supporting the estimated 21 million allergy sufferers in the UK. Providing a dedicated helpline, support network and online forum for those with allergy and intolerance.
Email: (national enquiries)
Tel: 01322 619 898 (national helpline)

Anaphylaxis Campaign
Campaigns to help anyone who suffers from a potentially fatal allergy. Provides help to sufferers and aims to raise awareness within government, industry and the general public.
Tel: 01252 546100
Helpline: 01252 542029

Asthma UK
Information and support for people with asthma and their families.
Helpline: 0300 222 5800

Bobath Scotland
Exists to improve the quality of life for people with cerebral palsy.
Tel: 0141 352 5000

British Thyroid Foundation
Tel: 01423 810093

The Butterfly Trust
Offers advice, practical help and advocacy to people with cystic fibrosis and their families.
Tel: 0131 445 5590

Capability Scotland
Offers advice, support and information to parents of children with disabilities.
Tel: 0131 337 9876

Child Growth Foundation
Support group for parents of children with growth disorders, and parents concerned about their child’s growth.
Tel: 020 8995 0257

Children Living with Inherited Metabolic Diseases (CLIMB)
Makes grants and allowances available for the purposes of medical treatment and care of children with metabolic diseases. Puts parents in contact with others in similar circumstances.
Helpline: 0845 241 2173 

Cleft Lip & Palate Association (CLAPA)

Offers support to parents of children with cleft lip and/or palate. Offers a specialist service to those seeking help in feeding babies with clefts.
Tel: 020 7833 4883

CLIC Sargent
When cancer strikes young lives CLIC Sargent helps families limit the damage cancer causes beyond their health.
Tel: 0300 330 0803

Coeliac UK - Scottish office
Advice and information for those with a coeliac condition or dermatitis herpetiformis.
Tel: 0131 220 8342
National helpline: 0333 332 2033

Craighalbert Centre
A Scottish national centre that offers a system of ‘conductive education’ which aims to teach the child with cerebal palsy all aspects of daily life, develop learning ability and prepare the child for school.
Tel: 01236 456100

Cystic Fibrosis (CF) Trust
Funds medical and scientific research aimed at understanding, treating and curing cystic fibrosis. Aims to ensure that people with CF receive the best care and support in all aspects of their lives.
Tel: 020 3795 1555
Helpline: 0300 373 1000 or 020 3795 2184

Diabetes UK Scotland
Provides practical help and information on living with diabetes.
Tel: 0141 245 6380
Helpline: 0345 1232399

Down’s Syndrome Scotland
Information, advice, counselling and support for parents of children with Down’s syndrome.
Tel: 0131 442 8840

Promotes the rights and needs of people with learning disabilities and their families. Can offer information, advice and practical help.
Tel: 0300 0200 101

Epilepsy Scotland
A charitable organisation working for people with epilepsy, their families, carers and the professionals looking after them.
Helpline: 0808 800 2200

Family Fund
A government-funded trust whose purpose is to ease the stress on families who care for severely disabled children under 16 by providing grants and information related to the care of the child.
Tel: 01904 550055
Textphone users can call: 01904 658085.

Genetic Alliance UK
The national charity of patient organisations supporting all those affected by genetic disorders.

Group B Strep Support
Provides information for pregnant women, pregnant women who carry the bacteria, parents of infected children and healthcare professionals.
Tel: 01444 416176

The Haemophilia Society
Represents the needs and interests of people with, or affected by, haemophilia.
Tel: 020 7939 0780

HIV Scotland
HIV Scotland provides knowledge and expertise to help inform and deliver strong policies and effective strategies.
Tel: 0131 558 3713

MENCAP, the voice of learning disability
Works with children and adults with a learning disability and their families and carers to improve their lives and opportunities.
Tel: 020 7454 0454
Helpline: 0808 808 1111

Meningitis Association of Scotland
Free information and support to those suffering from meningitis or who are disabled as a result.
Tel: 0141 427 9136

Meningitis Now
Free information and support to those suffering from meningitis or who are disabled as a result.
Tel: 0345 120 4885
Helpline: 0808 80 10 388

Meningitis Research Foundation
Offers counselling for parents whose children have died from meningitis and gives support to people with loved ones in hospital or at home (see Meningitis Now, above).
Tel: 0131 510 2345
Helpline: 080 8800 3344 or 0131 510 2345

Muscular Dystrophy UK
Offers practical help and emotional support to sufferers and their families and runs an information and education service for the medical professions, social services and the public.
Tel: 020 7803 4800
Helpline: 0800 652 6352 (Freephone)

National AIDS Trust
Aims to promote a wider understanding of HIV and AIDS; to develop and support efforts to prevent the spread of HIV; and to improve the quality of life of people affected by HIV and AIDS.
Tel: 020 7814 6767

National Autistic Society Scotland
A parent support group which runs an advisory and information service.
Tel: 0141 221 8090
Helpline: 0808 800 4104

National Deaf Children’s Society Scotland
Offers information and advice on all issues relating to childhood deafness. Offers the expertise of specialist advisers in the fields of education, health, benefits and technology.
Tel: 0141 354 7850
Helpline: 0808 800 8880 (voice or text)

National Eczema Society
Information, advice and support for people with eczema and their families.
Tel: 020 7281 3553
Helpline: 0800 089 1122

National Society for Phenylketonuria (NSPKU)
A self-help organisation offering information and support to families affected by the disorder.
Helpline: 030 3040 1090

Reach (Association for Children with Upper Limb Deficiency)
Aims to promote the relief of children with upper limb deficiencies by encouraging mutual aid and support between their families.
Tel: 0845 1306 225 or 020 3478 0100

RNIB Scotland
Information, services and advice for blind people.
Tel: 0131 652 3140
Helpline: 0303 123 9999
Look Scotland provides information to parents on services relevant to children with visual impairment.
Tel: 0131 313 5711

Provides a range of services for people with cerebral palsy and their families/carers.
Helpline: 0808 800 3333

Scottish Association for Children with Heart Disorders
Provides support to children and young adults with heart disorders,and their families.

Scottish Autism
Provides a range of services in care, support and education for people with autism, their families and carers.
Tel: 01259 720 044
Autism advice line: 01259 222022

SENSE Scotland
Information, advice and support for families of deaf–blind and rubella-handicapped children.
Tel: 0300 330 9292

Sleep Scotland
Provides support to families with children with special needs and severe sleep problems.
Tel: 0131 651 1392

Spina Bifida Hydrocephalus Scotland
Information, advice, counselling, support and financial help for parents.
Tel: 03455 211 811
Helpline: 03455 211 300

Sickle Cell Society
Information, advice and counselling on sickle cell disease and traits.
Tel: 020 8961 7795

Society for Mucopolysaccharide Diseases (MPS)
Acts as a parent support group; brings about more public awareness of MPS diseases; raises funds for research.
Tel: 0345 389 9901

Speech Language Communication Company
Provides advice and information on speech and language difficulties among children.
Tel: 01382 250 060
Mobile: 07580 022151
Helpline: 0300 666 9410

Spinal Muscular Atrophy Support UK (formerly The Jennifer Trust)
For those affected by any form of SMA. Can link families and help to provide equipment.
Tel: 01789 267520

UK Thalassaemia Society
Education, information, research and counselling offered to sufferers and carriers.
Tel: 020 8882 0011

Waverley Care
Supporting people in Scotland living with HIV and Hep C. Respite unit, information and support centre, buddy programme and women’s weekly support group.
Edinburgh: 0131 558 1425
Glasgow: 0141 332 2520

Young Minds
A national charity committed toimproving the mental health of all children and young people under 25.
Tel: 020 7089 5050
Parents Helpline: 0808 802 5544


The Breastfeeding Network (BfN)
Offers independent information and support about breastfeeding.
Helpline: 0300 100 0212  (9:30am – 9:30pm daily)

This website helps you make the right feeding choices for your family, whether you're thinking about breastfeeding or considering other feeding option.

La Leche League (Great Britain)
Help and information for women wanting to breastfeed their babies and personal counselling to mothers having problems in breastfeeding.
Tel: 0345 120 2918

National Childbirth Trust (NCT)
Help and information for women wanting to breastfeed their babies.
Tel: 0300 330 0700 (8:00am – midnight daily)

UNICEF UK Baby Friendly Initiative
Works with health services to improve practice so that parents are enabled and supported to make informed choices about how they feed and care for their babies.
Tel: 020 7375 6144


Care Inspectorate
A national organisation that regulates and inspects Scottish care services including childcare services.
Tel: 0345 600 9527

Early Years Scotland
An organisation for playgroups,mother-and-toddler groups and under-fives groups in Scotland.
Tel: 0141 221 4148

Scottish Childminding Association
Committed to meeting the needs of registered childminders and actively promoting childminding as a quality childcare choice.
Tel: 01786 445377
Helpline: 01786 449063 (Mon – Fri 10am – 4pm)

Scottish Family Information Service
Access local information on childcare providers and local childcare activities in your area.

Smart Play Network
Smart Play Network is the national organisation supporting toy libraries, play services and play providers in Scotland.
Tel: 0131 554 2620

Parent support

Association for Postnatal Illness (APNI)
A network of telephone and postal volunteers who have suffered from postnatal illness and offer information, support and encouragement on a one-to-one basis.
Tel: 020 7386 0868

Bliss is the leading UK charity for babies born premature or sick. You can contact via their website, their confidential helpline service or email.
Tel: 0808 801 0322 

Bookbug Programme
A national programme that encourages parents to share and enjoy books with their children.
Tel: 0131 524 0160

Breathing Space
Free and confidential phone and web-based support for people experiencing low mood, depression or anxiety.
Tel: 0800 83 85 87

Children 1st
Offers practical help to families with children at risk.
Tel: 0131 446 2300

An early years tooth decay prevention programme. Provides information on nursery and school programmes and promotes oral health from birth.

Contact a Family Scotland
Provides support, advice and information for families with disabled children, no matter what their condition or disability.
Tel: 0131 659 2930
Helpline: 0808 808 3555 (9.30 am–5.00 pm, Monday to Friday)

Families Need Fathers 
Tel: 0131 557 2440
Helpline: 0300 0300 363 (6:00pm -10:00pm Monday to Friday)

Fathers Network Scotland  
Connect with Scottish fathers for support, advice and friendship.
Tel: 0131 5100 445

Offers friendly, practical help and emotional support to families who may be experiencing stress (must have at least one child under five years old).
Tel: 0131 281 0871

Infant Sleep Information Source
Research evidence about biologically normal sleep for human babies, including how infant sleep may vary.

Institute of Health Visiting (IHV)
Top tips for parents and helpful factsheets based on up-to-date research and the experience and knowledge of real-life health visitors working across the UK.

One Parent Families Scotland
The national voluntary organisation for lone parents offering family support services and a range of help and information.
Tel: 0131 556 3899
Helpline: 0808 801 0323 

Parenting Across Scotland
A partnership of relationship organisations and children’s charities working together on issues affecting parents and families in Scotland today.
Tel: 0131 313 8816

ParentLine Scotland 
Confidential helpline, email and web chat service for anyone caring for or concerned about a child.
Tel: 0800 028 2233 (Open seven days a week, 365 days a year)

Play Scotland
Works to promote the importance of play for all children and young people, and campaigns to create increased play opportunities in the community.
Tel: 0131 3138859

Play Talk Read
A website with a wealth of ideas, activities and materials to get you playing, talking and reading with your baby.

Scottish Adoption
Offers a comprehensive adoption service including advice and counselling to anyone affected by adoption.
Tel: 0131 553 5060

Scottish Association for Mental Health (SAMH)
Offers an information service, campaigning, and training on mental health issues. Deals with any queries on the subject of mental health, and legal and/or benefits services.
Tel: 0141 530 1000

Steps for stress
A simple guide to stressing less and enjoying life more.

Twins and Multiple Births Association (TAMBA)
Aims to provide information and mutual support networks for families of twins, triplets and more, highlighting their unique needs to all involved in their care.
Tel: 0800 138 0509 (10:00am – 1:00pm and 7:00pm – 10:00pm daily) 

Last Updated: 05 November 2018
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